Sunday, January 07, 2007

Dog Bath

I've mentioned before that I love my dog. Allie's really an incredible animal. She's friendly, generally happy, doesn't bark (she "huffs" every now and again and whines when she needs to go out or is scared), and overall is probably the best pet I've ever had.

She's approximately 90% golden retriever and 10% chow. This makes her an average sized dog, about 65lbs, golden brown, ears that just flop over, a curly tail and a black/purple tongue.

Her hair, as you can see, can get quite long... and in her fuzzy state, her lineage is very obvious.

The hair, however, can be a problem. It falls off her in chunks at times, especially in the summer. And she's got a tendency for dry skin, which is harder to manage when she's fuzzy. So she needs a haircut every so often to take the bulk of the fuzz off her.

Dog grooming is very expensive. An average sized animal can cost anywhere from $40-$80 per groom, depending on the services you get (haircut, bath, toenail clipping, anal gland expression, etcetera). Yes, there are dog spas for a reason. In any event, I realized that I could buy a clipper for the cost of 2 expensive grooming visits. So I did. Over time, I've more than made up for the cost of the clipper, even after having to purchase new blades.

Allie actually likes the experience. Personally, I think it's because we end up spending a lot of time together (takes almost 2 hours to cut her down). But I also think it's just because she's a good dog. She'll stand (or sit) there as long as I ask her to do so. And when we're done with the clipping, it's time for a bath.

THIS is what she really doesn't enjoy. But she follows along, regardless. Getting into the tub is just a matter of telling her to get in. You can see on her face that she doesn't truly like the water being sprayed on her (and if you've ever seen her shy away from a lake or even a puddle, you get the sense that water isn't her best friend). She tolerates the bath though, again in my opinion, because it's time spent with us.

I just think she looks a bit odd when she's finally fluffed and folded, especially if we go for the "lion look".

Predictions

I think all of the people who have been saying that they predicted the iPhone are pretty funny. It's one of those things that, if you're a geek like me, can kinda' foresee simply by watching the available technology and wondering aloud "gee, I really think it would be cool for me to have my phone and mp3 player in one converged device". In fact, it's exactly what happened a few years ago right before the Treo and Blackberry devices came out - "It would be so cool to have my calendar and phone on one converged device." Bingo.

So I went looking for anything that *I* had predicted on my blog. On 1/22/05, I predicted that someone was going to make an iPod-based media player for TiVo'd shows. I was right. Happened about six months later with the video iPod.

Ha!

(there are times I really wish I knew how to program so I could self-fulfill some of my ideas)

Anyways... if there's anyone reading this who has a lot of money to burn and wants to make a guy REALLY happy in the middle of the year, I would love an iPhone.

Tired of Bad Service

In the last 48 hours, I've had two more instances of really bad customer service. I don't know what's going on, but service people must be trained to treat their customers like idiots, or push back just to make the bulk of them go away. I'm not going to tolerate either.

[A quick note: I was a Network Admin in a former life and I'm still very comfortable with technology and poking around to try to make things work.]

First was Vonage. I've had the VoIP service now for almost two years. Generally speaking, I've enjoyed it and it's worked pretty flawlessly. But lately, I've had problems with dropped calls and "missing" dialtone. I've rebooted the Vonage "phone adapter", reconfigured my network, even tried new phones. I'm also not using any interior home phone wiring (which can mess things up if not done correctly). Everything on the network is fairly new, too. At this point, I decided it was time to contact Vonage for assistance.

Their customer service site doesn't include a phone number. You have to fill out a website form and click submit to wait for someone to respond. It's pretty thorough, asking all sorts of questions about configurations, setup, model number, etc. So I was hopeful of a good response.

This wasn't was I was hoping for:

Subject: [vonage.com #9236055] Other
From: service@vonage.com

Dear Jeffrey I. Gordon,

Thank you for contacting Customer Care.

We understand from your email that you are experiencing issue with call drop.

We apologize for any inconvenience may have been caused.

We recommend you to perform the steps given below to resolve your issue:

1. Simplify the configuration (Remove any routers, hubs, switches, or home wiring).

2. Please ensure that your devices are well ventilated and clear of any other devices that could cause interference.

3. If you use a Surge Protector, swap it out. If you aren't using one, we suggest you to purchase one.

4. Make sure that you are using a DOCSIS 1.1 or later modem.

5. We request you to reboot all your devices by following the steps in the web link given below:
http://www.vonage.com/help.php?article=3D425=20

6. Check whether all wires and connections are solid and free of damages.

We hope these troubleshooting steps would assist you in resolving the issue. If you still experience the same issue then please revert to us with the following information so that we will try our extreme effort to resolve the issue soon.

We need you to run following tests on your side and send results to us via attachments.

1) THE BANDWIDTH TEST: Please run these test when the computer is connected directly to the modem and also when it is connected to the Vonage router. Please give both the results.

The bandwidth tests help us to ensure you are getting enough Upstream and Downstream bandwidth to use the Vonage service. Please click on UPLOAD SPEED TEST, then click on SMART TEST.

http://testmy.net

2) TRACE ROUTE (TRACERT): Trace Route is a utility that records the route through the Internet between your computer and a specified destination computer. It also calculates and displays the amount of time each hop took. Trace route is a handy tool both for understanding where problems are in the Internet network and for getting a detailed sense of the Internet itself. To run a trace route,

Click on START --> RUN
Type in CMD (For older windows versions, type in COMMAND)
Type the command tracert yahoo.com

3) Please let us know whether the phones are connected directly to the router or to the home wiring.

4) Please give us the vendor name and model number of all the devices that is connected in your network.

5) Please let us know how have you connected all the devices.

If you have any questions now or in the future Vonage Customer Care is eager to assist you 24 hours a day, 7 days a week. Please visit our help center at http://www.vonage.com/help.php or send us an email from our Contact Us page at http://www.vonage.com/help_contactUs.php. You can also call us Toll Free at: 1-VONAGE-HELP 1-866-243-4357.

Sincerely,

Vonage Customer Care

> [jeff@.net - Wed Jan 03 15:54:49 2007]:
>
> Phone Adapter:
> Linksys RT31P2
>
> ISP:
> Time Warner
>
> Router Make and Model:
> Motorola S85101
>
> Telephone Make and Model:
> Motorola MD7081
>
> Description of Network:
> Wall -> Router -> Phone Adapter -> Computers & Phone
>
> Description of Problem:
> I'm having random issues with the phone adaptor dropping calls.

So, you can first see that while they appeared to have read the subject line of my message, they never read any of the information that they actually already requested I send them.

I responded with a rather curt e-mail to each of their questions, mostly pointing them to where I'd already answered their questions and then repeating my request for more substantial assistance. Their subsequent response was to change the port on the adapter. Still doesn't work. I guess I'm going to use that phone number they provided. Hopefully it'll yield better results, but I'm not full of a lot of hope.

Generally speaking, I have found that technical support assumes that the customer is a complete moron. I mentioned earlier that I was formerly a Network Admin not to sound cool, but to indicate that I know what I'm talking about when it comes to technology. So going down a flowchart of "possible" problems doesn't amuse me when I've already tried them all and I'm looking for some serious help.

My experience in the last day with eBay is a prime example. I've been an eBay user, according to my profile page, since March 3, 1999 and I have a feedback rating of 195. So I'm not exactly a newbie with respects to the ins and outs of eBay. I noticed the other day, however, that I wasn't seeing all of my auctions won on the "My eBay" page. Regardless of the setting (whether I looked for those completed last week, last month, etc, I would always be missing at least two of the auctions. So, being the geek that I am, I tried different configurations (as stated before), different browsers (Safari and Firefox), even different computers and underlying operating systems (Macs and PCs). Heck, I even tried once from the Apple Store to see if somehow some old setting was blocking things. Alas, I finally sucumbed to sending a request for help to eBay.

Again, like Vonage, there's not an immediate way to call... you have to use their form.

Subject: My eBay isn't working correctly
Date: Sat, 06 Jan 2007 19:23:55 PST

My Account, Registration, and Password > My eBay for bidding, billing, or selling > My eBay isn't working correctly

Message: Hi! In the last few days, I've noticed that My eBay seems to not be working correctly. It's not listing all of the items I've won (for example, items 190066036927 and 300066082398 are missing from the list, as well as several others).

Additionally, I received an e-mail notice today about a relisted item that I had neither bid on nor watched. I get the feeling that somehow "My eBay" isn't quite tracking things properly.

Please help. (Oh, FYI, I'm on a Mac, using both Safari and Firefox and I've had this problem with both... and it shows up while using a PC and Internet Explorer, too).

Thank you!

~Jeff

I have to admit, eBay was quick to respond:

Date: Sat, 06 Jan 2007 20:48:34 -0800
Subject: Re: GS=C00315 My eBay isn't working correctly [#US ?01 ] (KMM66898596V45289L0KM)
From: eBay Customer Support

Dear Jeffrey,

Thank you for writing eBay in regard to the items you won not appearing
in your My eBay.

In this case, please make sure that you are viewing the correct time
period for items sold in the "Won" section. I see that the viewing time
period for items is currently set to "Last week (Dec 24)". This means
that the "Won" section will only display your transactions for the last
week. This can be easily corrected.

1. Click the "My eBay" tab located at the top of most eBay pages. You
may be asked to sign in.
2. Click the "Won" link on the left side of the page.
3. In the "Period" drop-down list to the right, click the down arrow and
select the period of time that covers the items that you're looking for.

***Note***
Make sure you're viewing the correct time period for the item in
question. For example, if you sold an item 35 days ago, it won't appear
if you are only viewing items that you sold in the last 31 days.
Currently, the longest period of time you can search is 60 days.

It is my pleasure to assist you. Thank you for choosing eBay.

Sincerely,
Vincent K.

eBay Customer Support

But again, the response was essentially "you're an idiot... change the settings and all will be hunky-dory".

I'm tired of this kind of crappy, Tier 0 response. I wish there was a way to indicate to the customer support agent that you've got some level of technical training. A password or secret handshake that would let them know that you've got things setup correctly, tried all of the standard technical support procedures, and that you're only calling because you've really hit a dead end. This password would bump you automatically to a second or third tier of support... heck, even Disney does this in a way that's not offensive to everyone else [their call processing system simply asks whether you've visited recently, and if so, more than x number of times in the last specific time period - based on that, they route you to an agent ready to treat you with a commensurate level of care. People who are newbies get a LOT of suggestions and help in terms of planning and explanation. People who are experienced get great service, but it's not tempered at all, and they make suggestions with the understanding that you've probably already "been there and done that".]

Anyone wanna' let me know the password?

Wednesday, December 06, 2006

Starbucks

Tina and I visited San Francisco this past week. In the lobby of the Hyatt Regency Embarcadero Center was a display with those ceramic town buildings you can buy at a variety of shops all over. There were McDonalds, a Krispy Kreme, standard houses, storefronts, social services (such a police and fire station).

But boy were there Starbucks'. Several, in fact. More than 3, actually! It was incredible. In one instance, two of the Starbuck's locations were only one building apart. We thought it was someone's social commentary on the proliferation of Starbuck's stores in the world.

Little did we realize that it was merely a true representation of the number of Starbuck's locations within the city of San Francisco. They were EVERYWHERE! Every block seemed to have one. Sometimes they were really only one or two stores apart. We even found a few locations literally across the street from each other.

Most humorous, though, was the fact that this carried over to other geographic regions, too. Such as Terminal A at the DFW airport. They were no more than 100 feet from each other.

Totally insane. :)

Wednesday, November 22, 2006

what is this world coming to?

Has anyone else recognized the similarity between Stephen King's The Running Man (and the Richard Dawson host on the fictional gameshow) and William Shatner and his new gameshow Show Me the Money?

Woah.

Thursday, October 19, 2006

Wireless Devices

I've been using a Palm-powered device for years. I started with a Palm III.

It was a cute little Palm, monochrome screen and I bought it at Fry's in Palo Alto, CA on my first business trip of my life.

It's predecessor was a Sharp Wizard that I'd been using all throughout law school.

It was filled with calendar and contact information. I thus taught myself Graffiti by manually entering the data into the Palm III in the hotel room and while riding in the car.

The III lasted from about 1998 until almost 2000, when I got a Palm V.
When I saw the Palm TungstenT in 2002, though, all bets were off. The T was so cool, with a sliding mechanism that allowed the screen to become larger when needed.

I finally upgraded to the Tungsten T3, a slimmer, more powerful version of the same concept.

But I've been lusting after the Handspring (now Palm again) Treo for a long time. The Treo was one of the first "converged" devices, one that combined the Palm organizer with the benefits of a cell phone. EVERYTHING was finally on one device. But the original Treo was a bit bulky. I had the chance to play with one early on in their release, so I knew that this would eventually be great... it just wasn't quite what I wanted (besides, it had a monochrome screen again).

The Treo kept a pretty brisk release schedule.
First the 180,

then the 270

(and in keeping with a "degrees" theme, they released a 90 that didn't have the phone capabilities).

And when they released the 600, I KNEW it was ready. By the time of that release, however, the Blackberry had taken the world by storm, and I had already owned two Blackberries by the time Nextel and Cingular both combined the Blackberry wireless e-mail system with phone features. Now there's the 650.

So now anyone that wants a converged device has a dilemma... Treo or Blackberry. Of course, in the last 2 years, Microsoft has added their $.02 worth, too - with a slew of Windows Mobile (remember its predecessor, WindowsCE?) powered devices by Sanyo, Samsung, Nokia, Motorola, etc. So the dilemma is compounded by these Windows-based devices, too.

But I've been using the Palm for a long time and like that OS. It's been completely designed as an organizer - which is exactly what I use it for. Easy to use, cleanly defined... almost simplistic. Perfect for me. Thus, even the addition of all these extra players really didn't cloud my judgement.

What IS a problem, though, is the wireless CARRIER differences. And all of this has been setup to talk about these differences. THIS is where the real decisions need to be made - THIS is where you can make a deal or go broke - THIS is where you need to pay attention. So let's look at the carriers for the Treo devices (there are 2, almost 3, now available: the 650, the 700 and now the 680 - not yet quite released). Know in advance that the 700 has about 4x the memory of the 650, a faster data transmission capability (EVDO rather than 1XRTT) and a little bit better camera. Everything else is about the same, but you can read a lot of reviews elsewhere. The 680 will be out soon, but it's not yet available, so we'll not really talk about it here.

There are 4 carriers in my market that supply the Treo. In alpha order: Alltel, Cingular, Sprint/Nextel and Verizon. First, forget who your current carrier is (mine's Alltel) and look just at device costs and wireless plans.

Alltel is selling the 650 for $249 (after all discounts) with a 2-year service plan. You then can pick any of their national freedom plans for voice, and you pay $29.99/mo for unlimited data. The limiting factor here is slower data speed (the 1XRTT standard rather than EVDO), but as a CDMA phone, it's good almost everywhere.

Cingular is selling the 650 for $299 (after all discounts) with a 2-year service plan. You then can pick any of their voice plans and you pay $39.99/mo for unlimited data. Cingular offers XPress Mail (similar to the Good Technology product) to connect you with your office e-mail system. Cingular has a decent network, but their data network isn't as robust as others.

Sprint/Nextel has the 700 for $399 (after all discounts) with a 2-year service plan. You pick any of their voice plans and pay $39.99/mo for unlimited data. The trouble here is that you're limited to Sprint/Nextel's network. If you walk off their network, you lose connection.

Verizon also has the 700 for $399 (after all discounts) with a 2-year service plan and you pick a voice and data bundle. Verizon's data network isn't super, either... and they aren't able to do anything with data separately from voice (although the bundles are a good idea).

All in all, given the fact that I'm with Alltel, I decided to take the slower device and stay with Alltel. Got one for Tina, too.

God I love my Treo. The lust was worth the wait.

Sunday, September 24, 2006

Book 1, Email 0


Well, I finally get the book completed, uploaded... ready to print and start to send messages to folks letting them know about it. And my e-mail host decides to throw a rod.

I don't know what's going on right now... but if you are trying to send me e-mail and you get a delay, please send it to jigordon at gmail dot com. I'll respond as soon as I can.

[OK... everything's better now. Sorry for the inconvenience!]

In any event, however, go check out the book! ;)

Tuesday, August 22, 2006

MBA factories

I decided several years ago that I wanted to get an MBA. I researched schools, looked into various programs... found one I liked and went through the process.

I'm now 2/9ths done with my chosen program and I feel that every day I walk out of class, I've learned something that I can immediately take back to my work environment. But class is not easy and class doesn't come quickly. In fact, it's 2 days per week, almost every week of the year, for at least 3 hours, sometimes a bit more.

What I am now trying to figure out is how an "institution" can offer the same accredited degree program that I'm in... but do it in 2 years instead of three... and do it remotely with only 5, 4-day weekends per year? It just seems impossible to me.

Or maybe it's the fact that, as the Presidio School of Management so clearly shows on their website, that virtually NONE of the faculty at the "school" have a business background or an MBA themselves. Ph.D's are good... but I would think that they need to be in a related field. But hey, that's just me and my JD speaking (where 99% of all law school professors MUST BE lawyers themselves).

So it really ticks me off to realize that MY degree is going to be less valuable because these Degree Factories are pumping out unqualified people with the same degree that I'm trying to earn.

Who's in charge of this mess?

Friday, August 18, 2006

Keys to the Beandom?

It's no secret that Tina and I visit Disney on a regular basis. One of the tours we took while we were there was "Keys to the Kingdom" which is essentially a behind-the-scenes look at the Magic Kingdom. It lasts for about 4 hours, includes lots of notable trivia bits and looks at the most secretive of places in the entire park (including the underground tunnels that traverse the entire property).

Two days ago, we were passing through Freeport, Maine, home to L.L. Bean. Tina's had a purple pullover from there that was bought back in her freshman year of college... and in a manner similar to me going to the Apple Computer Headquarters in Cuppertino, CA, going to L.L. Bean was like coming home for Tina. The pullover itself has acquired almost mythical status... known simply as her "Bean". It embodies all of the possible Beanness one item could have. She loves it and it loves her back, I suppose.

It's almost hard to express in words the look on her face and her state of excitement when she realized that there were FOUR buildings that comprise the L.L. Bean flagship location... and that the main one is open 24/7/365! She simply was in awe of trying to figure out what would require a run to the "Bean" to buy a "Bean" at 3am.

I wasn't willing to find out who visited at 3am, though, so we had to go at a more normal 1pm. After walking through all of the buildings and taking pictures of Tina wearing a giant backpack


(and getting in an even LARGER backpack),


we were ready to go. But not before getting the boot.



And as we walked away from the Bean, Tina simply inquired why they didn't offer tours of their facilities (including their full warehouse a few miles down the road) just like Disney. "They should have 'Keys to the Beandom'!"

All I could do was smile.

Friday, August 11, 2006

RandomMoments

I watch a lot of TV and movies. More than I should, I suppose. TiVo will go down as one of the best inventions of my lifetime.

But I'm curious.

Who actually has those perfect TV/movie moments in their life?

You know the ones I'm talking about. Where the guy and girl are sitting together having that instant karmic connection. Where the athlete runs faster, jumps higher, plays longer or through the pain to win the gold. Where the worker gets the big career move that they actually deserve. Any of those.

Because I don't know where or when they happen. I don't know anyone who has them - but I know that I don't get them.

Or... maybe I do.

Maybe the moments in my life are the TV/movie moments for someone else's life.

Sunday, July 30, 2006

Treasure Hunting

I'll admit that I love contests, game shows, puzzles and any other form of semi-intellectual test that might result in winning some sort of prize. Today's adventure is the NBC show "Treasure Hunters".

Over the course of several weeks, real people on real teams are running all over the planet trying to solve clues and determine where to go next to find a series of clues. When they have all the clues, they're supposed to be able to figure out where to go to win a treasure chest of cash/gold/dubloon or some other similar reward. And, to make things more interesting for those of us "at home", NBC has added an online component where they've been offering a contest to also win a cash prize.

Now, the online puzzles are sometimes fun, sometimes a bit challenging (because there aren't that many instructions/directions or other clues). But overall, it's not extremely difficult... and if you do this long enough, you should be able to answer a question they ask at the end of every week's clue.

I didn't realize until today, however, that there are folks blogging with the exact step-by-step instructions of how to "solve" each clue. And I just don't get it. If you were trying to win $250,000, and the entrance "fee" is based on your ability to solve the weekly puzzles, would YOU tell other people how to solve them?

Mind boggling. More so than the puzzles themselves.

Friday, July 28, 2006

Comparisons are tricky

When people don't understand what I'm trying to tell them in a negotiation, I often resort to the use of an analogy. The idea is that if I can't gain understanding on the actual words, let's shoot for understanding on the concepts. Once we get to that point, we'll go back to the language and work out the details.

These types of comparisons can become quite difficult and quite involved, especially when you're dealing with discussions on technologies that are new or not fully realized yet. But yesterday, I realized that comparisons, even at a very fundamental level, can be just as sticky.

Guy Kawasaki, the original Mac Evangelist, has become an incredible business person. He's well known, well respected, and like many others, writes a blog where he usually discusses various business topics. The other day, he linked to the TED conference presentations that are available for online viewing. Admitedly, these are some of the world's brightest people talking about many of the world's most pressing problems.

Guy's post, however, was specifically about one of the presenters, whom he compared to Steve Jobs in terms of presentation abilities. Now, I don't know Steve. Guy, however, does. Personally. So, when I read that headline and the article, I went back to the TED page to view this presenter (whom I hadn't gotten to quite yet), because Steve's pretty good.

And to be fair, I was impressed by her passion and said so in a comment on Guy's blog - but her presentation style left much to be desired. The other commentors also were split about how they felt. Some had similar feelings as I did, some agreed with Guy. I finally realized the danger of comparison (and was reminded of the danger of having serious conversations in an online format) while reading the comments again this morning to see what had been posted overnight.

One person, Splashman, stated: "I must again point out that Guy's comparison of Majora to Steve is unqualified. That means he didn't say, "Majora is better in a couple of areas." He didn't say, "Majora would be better than Steve if she had the same support and 20 years' practice." The title of his post is "As good as Steve Jobs." And nothing in the body of the post gives the impression that he is qualifying the comparison."

So, it wasn't so much that the comparison was made, but the weight given to the comparison by the original author as well as by the reader of the comparison. Had it been me making the comparison, would readers have reacted in the same way? I don't think so. Since I don't know Steve. Since I wasn't at TED. Since I'm not Guy.

I personally went to listen to the presentation because Guy said it was good. In my opinion, it wasn't, regardless of whether the topic was relevant, important and the speaker was passionate. My opinion of Guy's opinion won't be tarnished because of this difference. But I can see where it could happen that some people would decrease the level of credence they give to Guy based on this difference.

The lesson here is that while analogies or other comparisons are good, negative weighted opinions can block understanding at best, and at worst, sway things in an opposite direction than what was desired. I gave Guy's opinion the benefit of the doubt I had about the presenter because I trusted his opinion. The fact that I now disagree with his opinion could have caused me to discount other opinions he holds or shares. If this was a negotiation, this becomes a trust issue - which is never a good problem to have.

So I'll continue to read Guy's blog. If for no other reason than the fact that my respect for Guy isn't based on his opinions, it's based on his actions... and the fact that someone says something that I personally disagree with doesn't mean that I discount their opinion (even if I think it's wrong ).

Saturday, July 22, 2006

YardSale

Today was the day that we finally got rid of all of the duplicate, triplicate or other items that we had but no longer had use for.

It's been a long time coming, actually, and Tina's been more in favor of the sale and getting the stuff out of our garage. But I agree that having boxes and boxes of unused stuff just sitting around made no sense. So with some advertisements placed in online and in the local paper... and some free signs obtained at Office Max (in fact, check your local Office Max now to see if they still have Avery signs for free - 1 per customer per visit)... and a lot of effort to sort and tag our stuff... we were ready for our first YardSale(TM).

I guess I'm not really clear on the YardSale(TM) rules. We were pretty clear that the sale was going to run from 8am-noon. It said so in the ads. It said so on the signs. We got up at 6am. Almost immediately, we were outside, moving the cars, getting stuff moved to the lawn and out of the garage.

It wasn't more than 30 minutes later that the first car came slowly crusing by, scouting the situation. And about 4 minutes after that, we had our first buyer. She went poking around and we weren't event getting the stuff out fast enough. We simply couldn't believe it! I wonder if these are the same people that show up to a Wal-Mart hours before the store opens (those that aren't already open 24 hours/day, I suppose) when a new toy is being released. I dunno.

The next thing I don't understand is about pricing. Now, I'm no stranger to negotiation... and I'm no stranger to wanting to save a buck (see the previous post, for example). But who negotiates over a DOLLAR? Yes, that's right... a SINGLE DOLLAR. And not just a dollar, but over fifty cents. And over twenty-five cents. And over the smallest amounts of money for decent stuff!

I couldn't believe this, either. I was so stunned that in many cases, I simply accepted the buyers offer simply because in my head, I didn't see $.50 as a huge decrease in price. And it would only hit me later that I was cutting 50% off the price... and not just taking fifty cents off a thousand-dollar transaction. It was totally surreal at times. So I started just calling for Tina every time people wanted to know if we'd accept a lower price.

But, as Tina just reminded me, this wasn't about ME, it was about the buyer. They come to these sales just looking for a bargain... and they're determined to get one, too. Maybe, if this is the only place where they can find a "deal", this is how they can feel better about things. Again, I dunno'. The simple question on this is whether people are just looking to save money off the listed price or whether they actually are looking for cheap stuff. In other words, if we priced things higher, would they have settled for the price WE wanted and not on a bargain-basement price? I suggest to the next person having a YardSale(TM) that they price things closer to retail... you can always lower your price later. :)

Late in the morning, we were talking with a neighbor who very succinctly stated that some people are simply addicted to the YardSale(TM). And I suppose she might be right. Because at the very end of the sale hours, right about 11:55a, we had our last customer arrive. Driving up in a nice vehicle and looking like any other average 40-something male, this gentleman proceeded to review EVERYTHING we still had out on the lawn.

I don't mean to say that he just perused. He was ACTIVELY looking for something. Anything. Everything. And about 30 minutes later, as he was leaving with a light fixture, several pieces of women's clothing, shirts, shoes and a picture frame, did I get the courage to ask him what he was going to do with all of his purchases. Now, understand that I hadn't asked anyone else this type of invasive question. But I was really curious and it just got the best of me.

His response? He was taking these items to a consignment store for resale. Wow. I simply hadn't considered that people would buy stuff from us to resell it later somewhere else. Well... I guess everyone wants to make money and this was his way. Far be it from me to slam it. I just don't understand. Add it to the list, I guess.

Friday, July 21, 2006

While I love Apple...

... I'm really kinda' sad about a recent experience I had with getting a repair on my PowerBook.

I own a Titanium G4 PowerBook - initially released in 2000/2001 and I purchased it brand new, directly from Apple.

I've used it every day since then and have had virtually no problems with it. In fact, I like to boast that I've very rarely even had to reboot the machine (which is a credit to the stability of the operating system) except when new software so demanded. I even frequently don't even close the lid, preferring to just leave it open overnight so that e-mail is waiting for me when I get up in the morning.

But just the other day, I needed to close the lid. And as I did, using an even amount of pressure (not forcing anything or feeling any feedback that anything wasn't 100% "right"), the right-side hinge simply snapped. It looked like this:



Holy crap! I almost started crying. Tina just looked at me and started to comfort me. But then I got pissed. Why did the hinge snap? How did this happen? Why didn't I feel any feedback or resistance? The portion of the hinge that was still attached to the base was frozen in place. It's like the hinge seized up mid-close, and I simply pulled it beyond it's means.

OK. I took a deep breath. The machine still worked... the screen still worked... it was just a broken hinge. Apple, I was SURE, would cover this even though the machine was out of warranty. You could tell, just by looking at the machine, that it was in pristine condition - well maintained by someone who took VERY good care of their equipment. I knew, based on past history with AppleCare that I would need to send the laptop into their facility for support. I figured, however, that I could start at our local Apple Retail Store to see if they could at least handle many of the details.

I scheduled time at the store using the online scheduler - really slick, actually. And after only waiting for a few minutes after I got there, a Mac Genius was ready to listen to my problem. It didn't take much listening, however, for him to understand the problem. But after a conference or two outside of my earshot, he "regrets to inform me that there was nothing that Apple could do as this was out of warranty."

WHAT? I've got a GREAT machine... in almost PERFECT condition. It wasn't dropped, hit, mistreated or otherwise abused to cause the hinge to snap. For what other reason than a manufacturing or design defect could this have happened? The Mac Genius wasn't sure about that, only that he couldn't actually help me.

What he offered to do was to type my problem into their system so that when/if I called AppleCare's 800#, they would have a case number and would be able to read about the problem from someone who actually saw the machine firsthand. He was actually kind enough to include a comment that the machine WAS in perfect condition. But again, there was nothing they could do because there was no longer a valid warranty.

OK. I figured I could call the 800# and get to someone who had the power to make an exception. I called. No luck. I called again and asked for someone a bit higher. Still no luck. In fact, they told me that they had NO RECORD of these types of problems with this model PowerBook but that the repair would run me about $700!

At this point, I went online. It didn't take me long to find www.powerbookresq.com. And in about 30 seconds, my eyes settled on the link that led me here. (Yes, that's where I got the picture used above.)

I couldn't believe it! Not only was this a KNOWN problem, Apple would also have to know about it because they, at some point, MAKE THE FRIGGIN' HINGE used by powerbookresq to fix other Powerbooks! Not to mention the fact that PBresQ fixes this problem for $269, including shipping. WAY less than what Apple would charge to fix a problem that should NEVER have happened!

Now, I need to fully disclose that I absolutely love the company and love the products. This experience, while frustrating and possibly not very cool, won't change any of that. And I'm guessing that Apple knows this, too, if by no other means than my purchase history. But I would have hoped that this would increase the probability of a little rule bending to fix a problem with a product that they made and wasn't caused by me.

About two weeks ago, I found this little blog, After Apple. As you can see from this article, Adam clearly details Apple's intimate knowledge of the problem I had: "The PowerBook Titanium was the king of the road, until you opened it the 333rd time and the hinge decided it was time to move on in life."

So now I am doubly sad... first that my PB sputtered and second that its creator knew it would and didn't care.

Sigh.

But I forked over the money to PBResQ. They fixed my baby up and I was back using it in no time. According to them, the glue used by Apple during the manufacturing process isn't that great. So they use an epoxy that should outlast the rest of machine. So far, so good. Thanks, PowerbookResQ!

Monday, June 12, 2006

Addiction to Logic Games

I used to hate logic games. You know... there are 4 puppets, each is a different animal and each has a different name. Each puppet also has a chief puppeteer and an assistant puppeteer. Based on the sketchy following information, you now need to be able to know which puppet is which and is controlled by which puppeteers.

Man I hated those things. Then, during preparation for my LSAT, I discovered that I needed to learn how to do them successfully if I wanted a prayer of attending law school. So I learned how to do them. But that didn't mean I was going to LIKE them!

Flash forward 12 years. I do Sudokus almost every day. I love puzzles (well, ok, I love almost all puzzles) and solving them gives me a great deal of satisfaction.

But logic puzzles still bother me. I never really liked them then and now they bring LSAT flashbacks. But tonight, Tina decided to play an online logic puzzle. Grabbing a pen and paper, I quickly decided that I wanted to join in and see if I could still do them.

And wadda' know? I can still do them.

That one was enough to last me another 12 years.

See ya' again in 2018. :)

Saturday, June 10, 2006

MTV VH1 ... Friday Night Videos

Does anyone else remember Friday Night Videos? I believe it was on NBC... but maybe it was even a UHF channel (heck, does anyone remember UHF anymore?). In any event, FNV was pre-MTV, definitely pre-VH1 ... and it was the start of music videos.

Yeah, most of them sucked. Artists didn't know what was going to work in this medium, so they tried everything. And even as MTV came online with their first video of "Video Killed the Radio Star" by the Buggles (anyone who didn't know of FNV ever think of how that song was the first one played on MTV if MTV was the first music video offering?), artists were still trying to figure out how to get their music across to listeners in a format other than pure sound.

The result was, as I said, less than great. People who had never seen their favorite bands other than on album cover art were sometimes shocked to discover the "face behind the song". Boy George, Adam Ant and other "gender benders" enjoyed the first round of being able to be themselves on national television while pressing conservative buttons everywhere. Cyndi Lauper, with her high voice and tule skirts, also started a fashion revolution ... along with, lest we forget, Madonna... who could be counted upon to raise the lust level in young men around the world.

But faster than might be expected, bands turned the videos into something more than the song. They used the video as a way to tell a story, share related images, even attack social crises like homelessness, HIV/AIDS, missing children, etc. And they also expanded the art of the video... such as with my favorite song, A-Ha's "Take on Me", which was the first video to combine live action and animation.

However, over 20 years later, there are still good videos and bad videos. And while you would think that certain things would have become "standard" in a video, it appears that they haven't. For today, on MTV, I happened across the video for "Where'd You Go" by Fort Minor featuring Holly Brook.

Now, the song is ok... but it does contain profanity. You and I both know that MTV isn't going to let that slip through, just like the radio stations won't. And I've gotta' believe that even if the artist themselves don't understand that, their manager should.

So, when they're recording the video, why wouldn't they RECORD A VIDEO WITHOUT THE FRIGGIN' PROFANITY? Because we already know that songs played on the radio sound really stupid when they blank out the audio for a swear word. So guess how stupid it looks when they blank out the audio and YOUR LIPS KEEP MOVING?

I mean, really. Are you kidding me? If you like your song so much that you want to use profanity in it, fine... but either record a clean version, or understand that your song/video can't play. Cuz it just sounds stupid. And it looks even MORE stupid on the video.

Monday, April 24, 2006

boxes

In general I love a good box. Well constructed, made of a sturdy material, designed to hold my crap. Simple. Elegant. Cardboard, plastic, metal. Big, small, other. Doesn't really matter. Add a cool lid (like the ones that have the interlocking tops to make them stackable) and it's even better.

Maybe I just love the organization factor. It's my anal-retentive nature, I suppose.

But then there are other boxes. Like Pandora's.

And www.pandora.com as a place to store your "music preferences" is about as cool as it gets. Now, I'm not one to just link to tell you where to visit (especially since I have a readership of like, um, nothing). But this is WAY too cool!

Put in your favorite artist... hear a song by them to start... then move onto simliar things recommended by the music genome project. I could be here for days.

I probably will.

Friday, April 14, 2006

nothing like a good friend to smack you upside your head

I shared my recent news with a really good friend yesterday. I was lamenting about how this was going to affect the whole family and that it was a lot to deal with. I basically said I didn't know how to handle this and what I should do.

It took her all of about 30 seconds to say "it's not about you."

Well, no kidding... I know/knew that. But the reminder was very important to hear.

Thanks, C.

Thursday, April 13, 2006

the aftermath

So it's T-cell+1 (sorry, bad joke, but that's about all I'm capable of at the moment). I have now had a single day to digest the facts about what might happen to my family member. I feel no closer to any kind of conclusion than I did yesterday at this time. Which really sucks.

But here's what I know. I know that HIV can kill quickly if not taken care of. And while this family member, in their heart, believes that they'll live 10-15 years with the virus, the truth is that I don't think they have the responsibility level necessary to stay on the drug therapies and do the required acts necessary to prolong your life that long.

First, they are already an addict... and additional medications will wreak havoc with their social playtime. In fact, they currently don't take the required meds for their other medical maladies because it intereferes with the high. Which means that even if they were OPEN to the idea of taking the cocktails, they simply won't do it.

Second, if they were willing to take the meds, they are also the type of person to believe they are impervious to the badness that would come with an overabundance of the meds. They would think that they are somehow super-person and that they could beat the virus simply by taking ALL of the meds all at one time. So they would, in essence, survive the virus only to be eliminated by the meds.

Third, there's always the chance that they'll get the meds (which, btw, will come through Medicaid as they don't have health insurance), and then sell them on the street because they're not the exact same meds that their friends have or that they believe will work best.

Fourth, I also believe that they will simply not want to be on the meds, or will forget to take them... or will somehow otherwise not take them.

All in all, I don't think that this person is going to make the 10-15 year lifespan they believe they will. And in talking with experts on the subject, there's a pretty good chance that they'll be dead in a year. :(

Damn.

Wednesday, April 12, 2006

afternoon phone calls

So I'm riding with Tina back to work after having lunch together and my phone beeps with a message that I need to call back a number I've never seen before.

But I'm a sucker... so I call. And it's a close family member calling.

I know, based on prior behavior, that the fact of the call means that it's bad news. And I'm right.

I am now related to someone with HIV.

To my afflicted family member: I'm really sorry. :( I love you more than you'll ever know and I wish there was something I could do to make this go away.

Monday, March 27, 2006

Teaching and Learning

Regardless of where you are in the world, you've had some form of education. It could be as complex as grad school, or it could be as basic as your dad smacking your hand when you reached for the hot stove. You learned early on that someone would teach you a lesson and then you would be expected to carry that knowledge forward to the next opportunity.

If you're lucky and make it through high school (sorry, non-US readers, this is going to be somewhat biased for a moment as I don't know non-US education hierarchies, but for reference, we're talking about steady school through about age 17), you have probably experienced the spoon-feeding education theory. This is where your instructor walks you through each and every logic point. They slowly and patiently explain the itty-bitty steps from no-knowledge and knowledge. For example, if you've ever taken Speech in school, you probably had to give an instructional speech where you explained something simple but in great detail... like making a Peanutbutter and Jelly sandwitch.

By the time you reach college-level courses, the instructors/professors assume that you have a certain baseline set of information already stored in your head. So rather than spoon feeding you, they try to move faster... driving your thought process, but always doing something of the "read this, then we'll talk about it, then I'll assign something for you to practice on with your new information" type process. You see this by reading assignments, followed by class lecture/discussion, followed by a graded exam.

If you're really masochistic, you decide you want to go to grad school. And if you're REALLY hell-bent on killing yourself, you choose law school (mostly because you realize that MD's have a lot more school than law and may/may not have as much earning potential. Law school is usually taught in the Socratic Method... designed to inspire terror a greater learning curve. The method is based on a question/answer format where the professor guides the "student" to discovery of the miniscule point of law a specific case is trying to illustrate.

So, as you might have guessed by now, I survived all of this so far. But thought, what the hell, I want MORE... and enrolled in a local MBA program.

My first two courses are Stats and Marketing. Stats has its own challenges (perhaps the topic of another post on another day). Marketing is my focus today. Specifically, we have to do case studies... also individually geared towards a particular marketing point (such as defining your target market, pricing, etc). However, in each and every case, we get the lesson AFTER we have to turn in the case assignment! I've considered that I was missing something. But no, the reading still was done before class... as well as the particular case. The case is turned in first thing when we arrive... and then we are taught the lesson for the day.

Wild.

Thursday, March 23, 2006

March Madness

I'm sure that if you're reading the title, you've thought that I would write about how much I like one team or another... or how I am doing well/poor in my office bracket gambling event.

But no. I'm writing to say that I hate college and professional sports. Not because I hate the players, because I don't. I think many of them are incredible athletes and I'm glad that they have a way to do something that they love to do (and be paid well for it).

What I can't stand are the fans.

Especially now that I live in ACC country, I am simply amazed at the quantity of time people spend thinking about basketball, dreaming about basketball, watching basketball... and getting completely over-worked about their team(s). And yes, I'm probably talking about you, too.

What amazes me most, however, is the level of seriousness taken on by the fans. It's like their own personal lives hinge on the outcome of the game! Really! They take it as a personal affront if their team doesn't win... and as a personal "win" if the team does well. And what I really think annoying is when the fans get sad ON BEHALF OF the players.

Why?

I have to believe that they realize that the players are going to (or already do) make more money in a single year than many do in a lifetime. I have to also believe that the players don't really care about the fans... (you wouldn't have things like a hockey strike if fans were the reason for playing). And to top it off, fans PAY MONEY to see the various teams play.

Don't fans realize that they're taken advantage of? Don't they realize that their hard-earned money is going to pay for it, too? And that when they get emotional, they're paying for that, too?

Crazy.

Tuesday, March 21, 2006

politics

Jim Crow laws were wrong. They are wrong today and they were wrong 50 years ago. Arrests made under those laws were just as wrong. Rosa Parks (and the many men and women who came before and after her) are heros because they stood up and announced to the world that those laws were wrong.

Today, some folks are still looking to apologize in some way (as we should - and oh, btw, as long as we're talking about this... let's just say it all... we have to start with a very obviously missing "We're SORRY!"). And the latest attempt is pardoning those people who were wrongly arrested, starting with Parks. For those folks who are still alive and for whom the pardon would erase their "criminal" history, that's great and they should receive one. In many cases, however, the pardon comes 50+ years TOO DAMN LATE!

For example, Lillie Mae Bradford (now 75) has suffered the effects of an arrest record since 1951. Yes, she wants a pardon and should be granted one. But that's still not going to undo the injustice suffered for the last 55 years. It's not going to make her career better now (she had trouble landing government jobs because of the record). All we (and I'm speaking for the average white citizen here) are doing is trying to appease our conscience.

And if that's what "we" want to do... start with a sincere apology. Then fix the friggin' problem (which STILL exists in many parts of this country).

For an "advanced" society, we're still pretty messed up.

Monday, March 20, 2006

complaining

I don't want to make a habit of complaining... it just doesn't ever seem to solve the underlying problem.

But why in the world do people think that being pissy is going to somehow be manageable, especially in the workplace?

I had a thought today at work... researched it, had a possible methodology... and then took it to the person who was responsible for maintaining the existing process (keeping in mind that this person doesn't actually own the relationship... they're merely a middleman).

This person then proceeded to rain on the parade. It won't work because... We've already looked at things similar to that... If we ever did anything different than what we are currently doing, it wouldn't be that...

I just don't get it. Why wouldn't you just listen?

Friday, March 17, 2006

time to change

"Today, we celebrate the first glorious anniversary of the Information Purification Directives. We have created, for the first time in all history, a garden of pure ideology. Where each worker may bloom, secure from the pests purveying contradictory thoughts. Our Unification of Thought is more powerful a weapon than any fleet or army on earth. We are one people. With one will, one resolve, one cause. Our enemies shall talk themselves to death and we will bury them with their own confusion. We shall prevail!"

So I've moved my domain to just be a blog. About time, I know. And to mark the occasion, I'm going to try to attach a photo for the first time, too.

Thursday, March 16, 2006

HomeOwner

Well... we did it! We finally bought a house. And in the last few weeks, I have actually cataloged ALL of my books.

This might seem trivial to most people, but I needed library-quality software to accomplish the task... and Delicious Monster did the trick. Granted, I'm still waiting to get the barcode scanner (which would've made the initial upload faster), but overall it's a really cool tool.

Boxing 20 boxes of books and hauling these heavy suckers up into the attic, however, was no easy task. My back hurts, I have trouble breathing from the stuff in the attic, and Tina's afraid that the stuff is going to tumble down on top of us. But it's all up there. And anytime I need to go get one, the boxes (thanks to my extreme anal retentiveness) are numbered so I can go right to the box that contains the book I'm seeking.

Then we had the toilet in our bathroom decide to not really flush. And the toilet downstairs run constantly. Oh, and the heating system had a bad blower wheel which wasn't covered under the home warranty purchased at the time of sale because it was improperly maintained. But hey... the joys of homeownership.

Next up? Fixing the automated sprinkler system that the prior owners said didn't work (but we're pretty sure they are idiots)... reseeding the lawn (cuz' they didn't do any yardwork either)... and cleaning the carpets (because they let their two full-sized goldens run rampant through the house).

God I love my house.

Wednesday, November 02, 2005

Building Nicknames

The Raleigh, North Carolina city council approved the building of a brand-new 480 foot tower building near Crabtree Valley Mall, to be named Glen-Tree Tower (Glenwood is the road it's on). This mall, however, is about 3 miles from the center of town (where all the tall buildings are). Of course, this new building is going to be the tallest building in the city.

Now, this happens to not be the first time that a city in this area has tried such a thing. In fact, if you've ever visited the Durham area (especially near Duke's campus), you might have seen a tall, out-of-place building with a large spire on top. Technically, this is the University Tower. It's more affectionately known, however, due to its size and shape as the Durham Dick.

In the last 24 hours, however, just since the announcement of the new Glen-Tree Tower, I've heard THREE other nicknames for the Durham Dick... none of which I (or my NC-native wife) have EVER heard before. First was the Green Pickle. Now, this was uttered by a City Councilman. So I initially thought that perhaps he was going to say Durham Dick and then realized at the last second that he was being recorded for radio and TV and that Green Pickle was the first thing that came to mind as the building does have a sort of green hue to it given it's mirrored facade. But overall, I dismissed this name as just stupid.

Tonight I get home and my wife tells me that she heard two other names.... Duke Kook (insert REALLY puzzled look here), and Green Weenie (which, again, I think I can understand).

So... I was sitting here trying to think of a name for the new Glen-Tree Tower. Something catchy... something alliterative. And I stumbled on it pretty quickly. The Captial Cock.

I just wanted to be the first to publish it. Cafe Press logo items will be for sale shortly. :)

Saturday, September 17, 2005

Birthdays

Uh-oh. I'm in trouble. I was going to write about something else... then all of the sudden, I'm asked if I read a book from the library.

"No", I responded.

"Well, what about the Disney book?" my wife asks.

"No..." I say.

And then came the crux question... the one that changed the outcome of this entry.

"Did you send the thank you note?"

Oh crap. I KNEW I had to do it... remember even being REMINDED to do it. But didn't do it.

I feign horror.

"No." Thinking fast, I add "Can I send one from Disney?"

"No!"

Hmmm... guess I can't blog about random stuff today because I have something I actually have to go write in the physical universe.

A thank you note for a beautiful birthday gift. And in case she reads it here first: "Thank you, GrandMa (on the Albright side)!"

Wednesday, April 20, 2005

long hours at work

When I was a teenager, my folks didn't want me working. They thought that my attention should be spent on homework and they did a really good job of always providing me with whatever I needed from a material perspective.

But when I was 16, I finally got a job working for the local Burger King. My parents were NOT happy with me - they even refused to TAKE me to work - even when the weather was incredibly bad... and I remember one particularly nasty day of walking through the snow, slush and blowing wind just to get to work.

Of course, the job was not exactly easy - food service isn't a cakewalk (don't let anyone tell you any different). I didn't like touching raw food (still don't), especially condiments that I would NEVER even eat. And the pay is even worse.

Federal Minimum Wage when I first got a job had just been raised to $3.15. I remember this clearly from the big poster that was required to be placed in the BK breakroom. Even if I worked EVERY available hour between when I got out of school at 3pm, until I went to bed around 11pm (8 hours), I would still only be able to make $25.20/day.

Flash forward to now. I make well more per hour than I did per day back then. This is a good thing (and would be even better if inflation didn't exist). But now that I'm no longer an hourly employee, I have to work until the job is done. I don't get to stop when the clock strikes 5pm every day. And on most days, I have several hours of work to do each evening.

And it appears that these days, it's even longer. With one negotiation, I've been working until 7-8pm every night for months. Which dilutes my "per hour" equivalent rate.

So these are the days where I long to be an hourly employee again.... and let's not even start the conversation if I feel like all my time is well spent. ;)

Wednesday, March 30, 2005

I love Bloop!

OK... time to coin a term.

"Bloop"... as in "Bloop, Bloop, Bloop"... the sound a TiVo makes when it's fast forwarding through all of those crappy commercials.

I loving having Bloop. And I'm very sad when I have no Bloop but have a commercial staring me in the face.

I'm even more sad when I'm in real life and I have no Bloop.

Bloop.

hehe

~J

Sunday, March 06, 2005

Tracking me...

More and more people are worried that governments and private corporations will soon have the ability to electronically track you for every moment you're breathing. Satellites already have the ability to read newspapers from space... all it takes now is the ability to quickly locate a specific person.

Are you going to knowingly agree, then, to have something on you that will make that location possible?

No?

Are you sure?

Well... let's check, shall we?

Do you have credit cards? Do you use them? I'm guessing that folks do so at least once per day on average. That card can give an exact street address the moment you use it. (Whether you're talking about a generic Visa or MC, or whether you are using store-specific cards like a JCPenny card or a Sears card, it's all the same.)

No credit cards you say? OK, how about an ATM card? Same situation there.

OK, so somehow you live "off the grid" (as was most recently stated on the TV show "Committed") and pay for everything in cash? You think you're clean then?

Hmmm... what about loyalty cards? You know what I'm talking about. The Kroger Plus Card, the Food Lion MVP card, the Suncoast Replay card, the Eddie Bauer "explorer" card... again, every time you use it, someone, somewhere, knows where you are and what you're up to.

Alright... so let's just assume you don't have any credit cards or loyalty cards at all...

Do you have a car? Have you taken it for service recently? Did you notice that JiffyLube knows your car and you... and the last time you came around for an oil change?

You didn't? OK, what about calling for pizza? Didn't Dominos or Pizza Hut call you by name when you spoke with them? Didn't they already know where you lived?

No? Really? Wow... I'm impressed.

Alrighty. What about a phone? Do you have a cell phone? You DO? Game over. And here we reach what I really wanted to talk about... my new PHONE! :)

Yeah, I finally got the v710. It's cooler than I thought. But it has a pretty scary feature. It allows you to enable its own internal GPS system. If it's so enabled, and you call 911, they can remotely flip on the system and instantly know where you are (even if they didn't have the time to triangulate your signal - which is already a possibility for non GPS phones).

But hey... I already have credit cards, loyalty cards, my car, and I order enough pizza to support a small country. So this feature shouldn't scare me too much.

Wednesday, January 26, 2005

Promises, Promises isn't just the name of a Naked Eyes tune

Man I really hate when someone tells me that they're going to do something and then fails to live up to their promise. I hate it even more when it's something that's created excitement and a bit of longing.

Ok, so I was at the mall on Saturday. I talked with this manager of a cellphone store who told me that he could get me a new cell phone that I wanted... but that he had to work his connections with the distributor to get it. I was supposed to call him on Monday to make it happen.

I called on Monday... and he told me that the phone would be there on Wednesday. I am now excited and I work on convincing Tina that I really need the phone (not that there was much convincing to do as my current phone has been on a Peruvian Death March for several months now). But all in all, I'm excited that I'm going to get this new phone.

So I call on Wednesday. Phone's not there (I had asked for 2 of them so that Tina could get one, too, so when the distributor told the manager that he only had one, the manager didn't get the one). But the manager tells me that he'll get in touch with the distributor and call me back in an hour.

Three hours later, no calls. I call the store. Manager's gone home for the day. Store personnel have no clue what I'm talking about, but they give me the manager's cell number. I call it. He's not there and I leave a message.

But by this point, it's now 3.5 hours after I was supposed to get a call back, I'm probably not going to get the phone today... and since I'm going out of town for the weekend, I won't see it until Monday.

Bummer.

But I really hate it when people lie to me.

Monday, January 24, 2005

Um, I said 81, not 18!

It's friggin' cold out there!

When I moved to NC from Indiana about 6 years ago, one of the reasons for the move (besides being bored with the midwest) was the fact that each winter became a trial of how to survive in the great white north. It's friggin' cold, eh? Hozer.

So I moved somewhere that I was told you could play golf 11 months out of the year... where I would probably never need my ski jacket again... a place where, when people refer to toboggans, they're talking about hats, not sleds... a place where I would have to DRIVE to see snow.

Riiiiiiiiight.

In the last several years, there's been an uncanny cold snap down here. Not to sound arrogant, but I think the cold followed me as I moved. Because I've needed my ski jacket (the one rated well enough to keep sherpas warm while they scale Everest) every year I've been here! And yes, it really is only 18 degrees (F) outside.

So, if anyone has a direct line to the weather folks, please get them to turn up the thermostat. Thanks. :)

Saturday, January 22, 2005

Convincing someone that I'm going to write...

So I told you that I was going to write. But I didn't. If you know me, you can harp at me.

But such is life.

My life is consumed with work... and TiVo. Someone should've invented this YEARS ago. I've wasted a lot of time over the years trying to record shows that were of interest. Now, I just say whether I like certain types of shows and BAM, it automatically records them.

OK, so anyone remember that "as seen on TV" remote control with the dials that would supposedly work with any VCR? You just dialed in the time to turn on and off the recorder and wow... no more manuals and blinking 12's. Sayonara, suckers!

Hehe... god, I love this device. You can ignore all of the crap you never wanted to watch anyways and simply focus on the stuff you did. And my god, if you need to walk the dog, tinkle, or even get some work done in the middle of your show, all ya' gotta' do is hit the big yellow pause button.

But hey, if that wasn't good enough, now there's TiVoToGo. Simply transfer what you've recorded on your TiVo to your computer and play it whenever. The only limitation is the size of the harddrive on your laptop.

Now all we need to do is wait another few months until someone develops an iPod-based media player. Then you can transfer your shows to your iPod and watch them there. If I could develop software, I'd be rich. :)

Wednesday, October 20, 2004

Been Busy!

Yeah, yeah, yeah... I've been gone awhile. But I've been busy.

Work, wedding stuff, more job stuff, ran for JC president (lost), etc.

But it's been fun. I've gone to Disney again (finally broke down and bought a season's pass - for if you go only 8 times in a year, it pays for itself)... and we're going another time in about 2 weeks.

All my time these days is spent working, Turkey Shooting (no, not shooting turkeys www.raleighjaycees.com for more info) and Haunted Housing (www.jchauntedhouse.com). I guess I have a pretty limited life... but that's ok. After the TS and HH are done, it'll be back to HOBY (www.hobync.org) for me.

But I really promise to write more.

Really.

I swear.

Monday, April 26, 2004

I HATE moving!

So I'm homeless at the moment. All my crap is in storage with the exception of my car, dog and computer (ok, and a few clothing items, too).

But it's the PROCESS that I hate. I think it's because I've done it too many times.

Starting from birth here are the moves that have involved 2 weeks or more in a given location:

1. Moved from home for unwed mothers (come on... it WAS the 70s) to Adoption Agency.
2. Adoption Agency to my parents home.
3. Parents first home to Texas (Dad had to do basic training).
4. Texas to Germany for Dad's Army assignment in Frankfurt.
5. Frankfurt back to US (Flossmoor, IL).
6. Flossmoor to Valparaiso, IN.
7. Valparaiso to summer camp in WI.
8. Valparaiso to summer camp in MI. (4 times)
9. Valparaiso to private school in Bath, Maine.
10. Bath to home at the end of the school year.
11. Valparaiso to military school in Mexico, Missouri.
12. Mexico to home at the end of the school year.
13. Valparaiso to summer camp in Indiana.
14. Valparaiso to military school again.
15. Mexico to home when I was dismissed from military school (interesting story... ask me sometime).
16. Valparaiso to summer camp in Indiana.
17. Valparaiso to summer camp in Indiana. (yes, again... three summers in a row)
18. Reverse move... I stayed in Valpo for college... my parents moved to Northfield, Illinois.
19. Valpo to Michigan summer camp to work for summer between Freshman and Sophomore years.
20. Valpo to Indiana summer camp to work for summer between Sophomore and Junior years.
21. Valpo fraternity house to Valpo dorm.
22. Valpo dorm to first apartment.
23. First apartment to second apartment (1.5 years later).
24. Second apartment to NC (3 years after that).
25. NC extended stay hotel to NC apartment.
26. NC apartment back to Chicago for work.
27. Chicago to NC when work and personal life conflicted.
28. NC apartment to NC house.
29. NC house to NC homelessness.

Wow. I've moved almost one time for every year that I've been alive. I should really stop doing this. I have a good idea that I'll be moving again in the relatively near future - becoming UNhomeless is my goal. :)

Feed the homeless here:


:)

Sunday, April 04, 2004

NewJob

This is a crazy world.

From no job, to contract job, to self-job, to new job... the whole experience has been an adventure.

Have you seen the Monster.com commercials where they all end with "Today's the Day?" Well, I searched monster.com for MONTHS looking for jobs. I went on dozens of interviews, received some offers and then I got a call from a recruiter saying that she'd found my resume on Monster.

I got the job. I took the job. I started the job. So now, I guess I can say that Monster.com is why I have a job. Wow.

And just when I think things are going to settle down, I get ANOTHER job call. Another recruiter found my resume on Monster.com. How weird is that? So I turn down this second job because I already now HAVE a job. When it rains, it pours.

But I guess I shouldn't even PARTIALLY complain, because I'm now employed and things are starting to all come together. But I really wish it would've happened just a bit faster. :)

Thursday, March 11, 2004

I have to look back through my calendar to see all that I've been doing in the last few weeks. Suffice it to say that I've been all over the place (did you know that you CAN, in fact, land an airplane in 40 mph crosswinds... and that when emesis is "deposited" on a plane, that the replace the seat and seatbelt?).

Anyways, the bulk of my days are consumed with trying to hawk raffle tickets for HOBY-NC's Vette Raffle. I can't believe we're actually doing it. But we are... and when I got an e-mail from the Sacramento, CA's DA's office, I almost lost my mind.

Apparently, the raffle is illegal under California law... and since I'd advertised it in a way directed at California residents, I was violating the law. I don't really think that's true. Neither does the HOBY-NC lawyer. But I don't feel like contesting the issue... so I withdrew our ads in California.

What a pain in the butt. :)

Monday, March 01, 2004

I've got to write more about the job search... sorry if that's boring... but it's really unbelievable.

There has been a position posted for this area (first cool thing) doing what I do (second cool thing). It pays pretty well (third cool thing) and it's been open for awhile, too (fourth cool thing).

So I applied through a search firm. And then I started to find "similar" jobs from other recruiters in this area. But they weren't exactly the same. So I wasn't sure whether to apply to all of them or not (you can't usually apply for the same job through two recruiters - it just doesn't look good to the employers) because I didn't know where they were.

One of the recruiters was initially really interested in me. Then she told me that she was going to submit me. And then she dropped off the face of the planet. Oh well.

So I talked with another recruiter. SHE also thought I was a match. She fell off the face of the planet.

And then I talked with yet another. SHE thought I was a match. She said she was going to submit me. I called her again today. She said she did, but didn't know the results and regardless was going to submit me again with additional information just to get me in the door to talk with the hiring manager.

Let's recap. One (apparent) job. THREE recruiters. ZERO follow through on their part. Which is interesting considering that they will make about 30% of my starting salary just for getting me hired. Not a bad days' income for doing almost nothing (since I was finding THEM).

Pisses me off!

Oh well, I just do what I do. :)

Friday, February 27, 2004

Tina and I went to see Duke play Valparaiso University (my alma matter) in basketball at Cameron last night.

Want to guess who won?

90-something to 50-something.

It was a slaughter. But we had fun there anyways! I received lots of stares as I was wearing a maroon Valpo sweatshirt. :) Next year they're playing at the United Center in Chicago. So Tina will look out of place in a Duke sweatshirt. Heh.

OK... time to get back to invitations. We have to address the INNER envelopes now, then put everything inside. Then lick, stick and send 'em away.

Monday, February 23, 2004

I was raised on McDonald's, Burger King and Domino's Pizza. I LOVE fast food... not just the fact that I think it tastes good to me (given my finiky food behavior), but that it's just easy to get and I don't have to prepare it.

But the truth is that I should eat healthier meals. And Tina's been encouraging me to cut back on the calories - since my lazy butt has been on a couch for a lot of the last few months. :)

So I went to the grocery store to find something that would be fairly quick and easy to prepare to encourage better eating habits. I found the Healthy Choice bowls in the freezer section - more specifically, a Chicken & Rice bowl which was just perfect. I bought them by the boatload. I LOVED these meals.

Well, one day, I could no longer find them in the closest grocery store. I had to go online to find where else they were stocked. Visiting about 10 other stores in the Raleigh area, I cleaned out every one I could find. But the very next time I went back, there weren't any in stock anywhere.

OK. Don't panic. Go to the customer service desk and ask them if they have any in the back. No, none in the back. Alright, can you special order them? Sure. No problem. How long til they arrive? No clue. Fine, I'll just check back later.

For three consecutive weeks, I would call to check to see if they were in. Nope. Never. Sorry. So at this point, I was getting REALLY worried, as I only had 1 or 2 left! I was going to have to eat out more often if I lost my bowls.

I decided to call the manufacturer. I wanted to know where they recommended that I get them. Wanna' guess what happened? Oh yeah.... they were DISCONTINUED!!! I couldn't believe it. Apparently, the Chicken & Rice bowl wasn't very popular. I was crushed. Because now I was FORCED to eat out again!

But as usual, Tina came to the rescue. She told me to go and pick something else out at the store. After several failed attempts, I think I might have found another meal I like. Woo hoo! Can you guys tell McDonald's that I won't be around much?

Saturday, February 21, 2004

(Note: This is a cross-over blogisode - meaning that it's the same post here as on the Wedblog with minor differences. Thanks for playing along.)

Aaaaaaaahhhhhhhh!!!!!

I'm tired of addressing wedding invitations.

My fingers feel like they're going to fall off. But at least the outside envelopes are done, now to do the insides.

What's that you say? Why am I doing it by hand? What possessed me to grab a caligraphy pen and hand-write 200 or so invitations?

Well, I'm a sadist, really. And I'm cheap. An addressing service (yes, folks, there are people paid to address envelopes) will do it for about $1.50/envelope. This includes the outer envelope - the one with:

Mr. and Mrs. Full-first-name-middle-name-last-name
Fully spelled out street address
Fully spelled out city, state and zipcode

And the inner envelope:

First name of each adult on the first line
First name of each child on the second line

But as I'm only done with the outer envelopes, I still have to repeat the process with the inners. Sound simple? Sure. Simple for me? Of course not.

First we had to order the invitations - you can read about some of that adventure on our WedBlog. We paid a little extra so the envelopes would arrive sooner than everything else (with the idea being that I would actually get started addressing them sooner. I tried.

I say, "I tried," because my first few envelopes were done with a caligraphy marker... and without me knowing that I was supposed to be doing the full-name-no-abbreviation thing apparently required by formal southern tradition. OH, and I had wanted to do the caligraphy in purple. Apparently, only black is the allowed color. Oops.

So first was a trip to get black caligraphy markers. I came back, did a few envelopes and Tina then informed me (after an hour of addressing) that while these were fine for my friends, it wasn't going to work for her family. I realized that this meant that I was doing it wrong for everyone and was going to have to go back to the store.

See, the marker has a wide tip. I needed to see if there was a smaller version. I found two more black caligraphy markers and returned home to discover that nope, they're the same size. Which meant that I just wasn't going to be able to use markers for this. I was going to have to (insert dramatic pause here)... buy a real caligraphy pen. (I also had to get a "light box" - a little translucent table with a nightlight installed under it - so that I could project guidelines drawn on a piece of paper inserted into the envelopes. This way, it appears that I'm really great at making letters of equal height and in a straight line.)

Three guesses on who doesn't know the first thing about caligraphy pens but had to learn quickly while standing in the aisle of the store! :)

Yes, I found what I thought I wanted, went home and opened the box. These pens aren't the $2 bizillion pens that they used to use for nice writing. They're idiot-proof pens for people like me. I followed the directions to insert the ink cartridge, attach the right "nib" and tried to start the ink flow.

Hmmmm... no ink flowing. I wrote with a down-stroke, an up-stroke, a side-to-side stroke. No flow. I tried a damp paper towel to help siphon the ink down the nip (this is a real suggestion made on the instruction sheet... I didn't just make it up myself). No flow. I tried shaking the pen. No flow. Finally, I shook the pen in sharp downward motions (like I was 'resetting' a thermometer) and then used the paper towel method. Flow.

Now I started addressing. It's an amazing thing to see how small I can get the letters with a real pen.

And today, two weeks after I started (and LONG after the rest of the invitations arrived thus showing us that we wasted a bit of cash on the envelope rush order), the outer envelopes are complete. But only because I did 80 of them yesterday.

So my fingers feel like they're going to shrivel up and fall off.

Wednesday, February 18, 2004

I had an interesting day yesterday.

I love my car. What I love most is that my car has a bunch of cool gadgetry that makes my driving experience better than farfegnugen. But every once and awhile, some of that cool gadgetry goes Inspector Gadget on me.

The other day was my remote door locks. I have a nifty little feature called Passive Keyless Entry, PKE for short. PKE "senses" the presence of the keyfob and unlocks the door(s) when you approach and then locks the doors when you turn off the car, close the door and walk away.

The fob also has buttons for unlocking/locking the doors and popping the rear hatch. I realized things weren't working the day I turned off the car, pulled the keys out of the ignition and the doors locked me in and then the hatch popped open. Taking the car to the dealer, I found that I had a VERY expensive problem or an even MORE expensive alternative. So luckily for me, I just had the VERY expensive issue.

After a week or so, the car was ready to go. The keyfobs were reprogrammed to the car and the mechanic demonstrated that everything worked as it should... and that my rear hatch shouldn't pop as I'm driving down the highway. Of course, two days later, Tina needed to get in the passenger side of the car and we realized that the passenger door didn't unlock with the driver's door - which it used to do up to this point.

Tina feels like I'm not attentive as a result... and I'm pissed because I felt that the repair folks didn't do their job and I was taking the heat. I grabbed the car's manual, checked the appropriate pages, and saw how there were three PKE settings: Off, Driver's Door Only, Both Doors. I followed the instructions to change the settings to Both Doors. But it didn't work. Nor did it work the next dozen times I tried. Now you've got the background to understand what happened next.

As luck would have it, a lot of my interviewing trips were coming up, so I didn't have time to take it back to the dealer until yesterday. When I talked with the mechanic again, his response was "the car doesn't do that..." and "it's not something I can set up for you...". I pulled out the manual again, showed him where it said it was an easy setting to change.

After a half-hour of talking with other folks there who were supposedly "experts" on this particular vehicle, it was time to call Second Level Support from the Auto Manufacturer because no one there supposedly knew that the PKE system could unlock both doors. After ANOTHER half-hour, we found that there were a few possibilities... most likely it was a short between the ignition and the remote system receiver that was replaced during those expensive repairs. Of course, the only way to prove it was to rip open the dash board and test the wire. So I decided to live with the idea that the system only unlocks the one door for the moment.

But my favorite quote of the day came as I was getting back into the car to go home. The mechanic was smiling, joking about the extent to which they'd have to go to test that one piece of wire. And then, still smiling, he says "you're the only one who wants that setting... everyone else wants us to turn it off so that only one door unlocks...".

And I drove off... but wait a minute, didn't we start this adventure by him telling me that such a setting doesn't exist?

Friday, February 13, 2004

Not much to really talk about these days.

Job hunting is always a trip. I wonder why people post jobs that a)don't exist or b)don't have all the NECESSARY qualifications listed.

The house is still for sale. I've had a LOT of showings. I just keep waiting for a real buyer.

Wednesday, February 11, 2004

Hunting for jobs is NOT fun. I don't care whether you're looking for an hourly position or a salaried job. Sending out resumes, making cold calls... whatever you're doing, rejections are derigeur. And they're going to come in by the boatload. If you want more, come get some from me. :)

Thursday, February 05, 2004

So I'm innocently sitting at my computer the other day and I get an e-mail from Tina. It is a challenge to me to take a "political candidate" test to see who matches up with my personal beliefs. [Quick background note: Tina's pretty far Republican. I'm not. She's also politically inclined. I'm not.]

She taunts me with the idea that Joe Lieberman is actually in the top three of her list. She's doing this to prove to me that I don't know what the various candidates really stand for - and she's right. My test is abysmal. Al Sharpton is the 100% match with my views. Scary. I guess I'll be voting "independent" come November.

In other news, we're going on a double-date with Carmen tomorrow night. She's taking US out with the gift certificate we got her as a Christmas present. That's pretty good return on investment - get to hang out with our friends AND get dinner for free. Cha-ching!

Oh, and house sale news... apparently the person who wants my house is a total home buying newbie. She's completely skittish and doesn't really want to negotiate. But what she has been told to get is $3,000 in closing costs. After about 5 back & forth offers and counteroffers, I finally gave an ultimatum tonight. I'm tired of dealing with this. If she doesn't want the house, that's fine. I'm tired of playing around with her. She is either going to have to pay for it or go find someplace for free (which is apparently what she feels she deserves as a new home buyer). Hehe.

And I got another job offer. In yet another town somewhere other than Raleigh. This is getting out of hand. Why can't someone let me stay here?

Monday, February 02, 2004

Not much happened today except that I made 100 phone calls for HOBY. Each school in North Carolina is invited to send one student to participate in this leadership weekend. But we don't hear from all of them, so we try to followup with them to see if they're going to send anyone. Thus the calls.

It took me three hours or so to do it. My fingers were sore from the dialing. And I got pretty tired of asking to speak with the guidance counselor, too.

And when I wasn't on the phone with a school, I was receiving calls about jobs and about selling my house. You'd better make an offer fast, or the house is going to be gone. :)

Sunday, February 01, 2004

I am all for going out and having a good time, but I'm stumped as to why it costs more to go out on a Friday night than a Sunday afternoon.

When I returned from Detroit on Friday night, I mentioned that I wanted to go to Kanki for dinner. It's the nicest Japanese Steak House in Raleigh - and dinner for two starts around $50. Tina was tired and I wasn't doing too well either (still in a suit from the interview). So we talked for a few moments and decided that a Sunday afternoon date would be better.

So we woke up this morning and planned out our date day. We would go to lunch at Kanki, hang around the mall (where the restaurant is) for a little while to kill some time, then go to a matinee showing of Big Fish.

By the end of the afternoon, we'd spent just over $40. Woo hoo! But I still don't understand why it was so much cheaper.

Lunch: $28.00
Snacks purchased at Target rather than the theatre: $1.25
Movie tickets: $11.00
Total: $40.25

So our advice to people who want to do a lot with a little? Stay at home on Friday night, go out on Sunday afternoon. :)